Question 1

How much does it cost to place a vending machine?

Accepted Answer

For qualifying Florida locations, placement is free. We provide the machine, install it, stock it, and handle all service. There are no long-term contracts and no hidden fees.

Question 2

What types of businesses are a good fit?

Accepted Answer

Offices, laundromats, auto shops, medical offices, apartment buildings, schools, gyms, salons, warehouses, waiting rooms, and any high-traffic location. As a general rule, 25+ daily visitors is a great starting point.

Question 3

Who restocks the vending machine?

Accepted Answer

Palmway handles all restocking on a regular schedule based on usage. We monitor inventory and adjust frequency so the machine is always full and fresh.

Question 4

What happens if a machine has an issue?

Accepted Answer

Use our Report an Issue form, call, or email us. We respond fast — typically within 1 business day — to resolve payment problems, refunds, stuck items, or restock needs.

Question 5

Can product selection be customized?

Accepted Answer

Yes. Every machine is curated for its location. We work with you to pick the right snacks, drinks, and brands, and we rotate based on what's selling.

Question 6

Do your machines accept card payments?

Accepted Answer

Yes. All Palmway machines accept tap, swipe, Apple Pay, Google Pay, and cash. Card readers come standard on every machine.

Question 7

How do I request a vending machine for my business?

Accepted Answer

Submit our Request a Machine form. Our team reviews your location, foot traffic, and product fit, then follows up within 1–2 business days.

Question 8

What areas in Florida do you service?

Accepted Answer

We're based in Palm Beach County and primarily serve Palm Beach County, with availability across the state. Reach out and we'll confirm coverage for your address.

Questions, answered.

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